Jak Prints Emailed Me.

June 4, 2008

Evan,

First I would like to apologize for my demeanor earlier. I had already made up my mind on the course of action I would take before even speaking to you. This was an judgement error on my part. I failed to assess the situation from a customers viewpoint and was more concerned with policy and protocol. As soon as we hung up the phone I knew I had made the wrong decision.

In order to try and make things “right” I have upgraded your shipping priority, these will arrive on 6/6 as you requested.

I fully understand if you no longer wish to do business with Jakprints again. If you do decide to place a future order I would like to extend a future order discount of $125. Just shoot me an email if and when you place that order and I will take care of the discount.

Thanks

Josh Arnold

3 responses to Jak Prints Emailed Me.

  1. Glad to see he rethought his actions

  2. the internet has changed everything….thank you Al gore. lol

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